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Support Policy

Apexeloptic2022-04-22T05:56:31+00:00
Pre Sales

Where do I get support?
All problems can be submitted through https://www.apexeloptic.com/contact-us/& Answers section. otherwise, you will send an email to sales@apexeloptic.com together with your elaborate info (your website URL, screenshots if needed).

For Free Answers
We will be available 24/7 to answer your questions.

For custom customers
Please offer sufficient info regarding your problems and queries so as for APEXEL to assist you out effectively. The below info area unit suggested for submission:

Submit your questions/issues under your registered email (which you used to purchase our products). Or find your account manager.
Clarify that theme you {are|you’re} having difficulty with and detailed description of your questions/issue.
we are going to then provide our feedback within the next 48hrs.

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  • Home
  • Shop
    • Outdoor Optics
      • Monoculars
      • Binoculars
      • Rangefinder
      • Night vision
    • Mobile Lens
      • Macro Lens
      • Wide Angle Lens
      • Telephoto Lens
      • Fisheye Lens
      • Anamorphic Lens
      • Mobile Lens Kit
    • Microscope
      • Digital microscope
    • Vlogging Accessories
      • Gimbal Stabilizer
      • Video Lighting
      • Vlogging Kit
  • Capabilities
    • Manufacturing Capabilities
      • Aspheric
      • Spherical
      • Optical Coatings
      • Filter Coatings
      • Prisms
    • Research and development
    • Manufacturing
    • Quality
  • Volume OEM&ODM
  • Solutions
    • Security and Surveillance
    • Automotive
    • Medical imaging
    • Machine vision
    • LOT Lenses
    • AR/VR
  • Become Our Partner
    • About us
    • Contact us
    • Recruit Internet Celebrity in the World
  • Resource
    • Service & Support
    • Blog
    • Video
    • Warranty
    • Optical knowledge
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