Process a Warranty

Welcome to apexel’s self-service page,for processing warranty requests and making inquiries.

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    Order ID*



    Issue Details*


    Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

    How it Works?
    Welcome to apexel’s self-service page for processing warranty requests . All apexel warranties are automatically kept track of in our system. So there is no need to register your product. This page is for you to reach out to us when you have issues with your product or to quickly help resolve any other issue you’re experiencing. We apologize in advance for whatever inconvenience your apexel purchase may have caused.
    If your product turns out to have a defect during its warranty period, please contact us via the feedback form below and let us know what we can do to help you. Before filing a warranty claim, you can save time by visiting our product support page or looking at the user manual to troubleshoot the problem for the first time.  
    Thank you in advance for all of the information you provide as we know your time is valuable. 

    Warranty Information Tips:
    Order ID: You can view the order ID listed in your history order.
    Model Number: You can find this in your account’s order history, as well as on the packaging or manual of the product.


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